NEW IN: The Modern Muse Collection | Free local delivery for orders S$120 and above | Bundle up 4 or more items to get 10% off automatically in Cart

Payment and Shipping

PAYMENT

All set to make your purchase? Currently, we accept payments via Credit card (VISA / MasterCard).

All taxes have been included in all prices stated on the website. Delivery fees are included at the end of the payment process, so go ahead and check out your Cart when you're ready!

 

DELIVERY & SHIPPING

*Due to the current COVID-19 pandemic, delays in delivery time may be expected. We seek your kind understanding during this time.

Once you've placed your order, an order confirmation email will be sent to your inbox. Your order will be processed within 2 - 3 working days upon confirmation, before it is shipped out. Thereafter, our local courier partner would typically have the order delivered to you within 1 - 4 working days.

To ensure that your items reach you safely, all fragile items are bubble wrapped and are packed compactly in double-walled boxes. Parcels will also be delivered to your doorstep, so don't forget to include all necessary details pertaining to your delivery address!

Local Delivery
Flat delivery rates are applicable for orders to be delivered within Singapore, island-wide.

For parcels weighing 250g and below
Newly introduced to cater to accessory-only purchases.
Lightweight shipping (1 - 4 working days)    |    SGD 5

For all other orders under SGD120
Standard shipping (1 - 4 working days)    |    SGD 7

For orders of SGD120 and above
Free shipping (1 - 4 working days)    |    FREE

*Kindly note that free deliveries are redeemable based on the final order amount, after discounts and voucher values have been deducted.

Local Delivery Timings
Deliveries will be made between 9am - 10pm (GMT+8) daily, excluding Sundays and Public Holidays.

International Shipping
We're focusing our efforts on Singapore for now, but going international is definitely in the books! Stay tuned, and send your regards to us at hello@eloisethebrand.com so we know where we should be headed ;)